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LivePerson Review: Creating Better Customer Interactions

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These days, consumers expect the same level of customer service online as they do from brick and mortar stores. But many businesses find this difficult to provide. This is understandable. For many small to medium sized eCommerce stores, establishing a contact centre would just be too expensive. Today we’ll look at one way around this in our LivePerson review.

Connectio Review: More Effective Facebook Ads

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We’re spending more and more of our online time on Facebook. That goes for marketers too. In fact, Facebook advertising makes up the bulk of many small business’ marketing strategy. The trouble is, that means more competition for visibility. This leads to higher costs. We’ll look at one solution in today’s Connectio review.

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