10 Best RingByName Alternatives for Seamless Connectivity

1

Explore the top alternatives to RingByName, meticulously chosen to meet your unique business communication requirements. We’ll start with the three best solutions, before diving into each option.

For every alternative, you’ll find a concise feature summary, pricing details, and a thorough assessment of pros and cons, all based on real user reviews from trusted platforms like G2, Capterra, and TrustRadius.

In today’s ever-evolving business landscape, selecting the right communication tool is crucial. Let’s dive into this guide and discover the best RingByName alternatives tailored to your business.

TLDR: Our Favorite RingByName Alternatives

In summary, we’ve identified three top-notch RingByName alternatives suitable for businesses of all sizes, from startups to large enterprises. Right below, you’ll find a convenient table with essential details about these carefully selected options.

SoftwareTarget AudiencePrice
Ooma OfficeSmall to large businessesStarting at $19.95/user/month
NextivaBusinesses and professionalsStarting at $29.95/user/month
GrasshopperBusinesses, entrepreneurs, startupsStarting at $17/month

RingByName Overview

RingByName is an all-in-one business phone system enhancing communication and productivity. Tailored for businesses large and small, it offers a user-friendly interface and excels in customer interaction. From advanced call routing and detailed analytics to integration with essential business tools, RingByName caters to a wide range of communication needs.

Key Features of RingByName:

  • Tracks Customer Interactions: Effectively manages interactions with customers and prospects.
  • Automated Answering Service: Provides 24/7 automatic responses and custom greetings.
  • Business Text Messaging: Allows for easy text communication with clients.
  • Email-Integrated Voicemail: Sends voicemail directly to email on any device.
  • Salesforce Integration: Combines phone capabilities with Salesforce for improved call and contact management.
  • Hands-Free Dialing with Alexa: Enhances productivity with voice-activated dialing through Alexa.
  • Reliable VoIP Solution: Delivers a versatile cloud-based phone system suitable for various business settings.

RingByName offers three distinct plans: Essential for $28.95, Advanced for $34.95, and Enterprise for $44.95 per user per month. All plans include unlimited calls in the USA and Canada, with global calls in the Enterprise package. Extra features like eFax and call recording are available at an additional cost, while advanced call routing is custom-priced.

What Are the Pros of RingByName According to User Reviews

After studying Software Advice and GetApp reviews, we compiled a list of the common pros.

  • Streamlined Functionality: Known for its efficient and straightforward use.
  • Dedicated Customer Service: The customer support team is widely commended for its effectiveness and speed.
  • Efficient Text Messaging Service: Text messaging is well-received for its ease and efficiency in client communication.
  • Dependable Stability: Recognized for its consistent and reliable system performance.
  • Easy-to-Use Interface: The software is user-friendly with a wide range of features.
  • Outstanding Technical Assistance: Technical support is notably helpful, especially with new setups and problem resolution.
  • Professional Training: Provides well-executed training sessions.

What Are the Cons of RingByName According to User Reviews

  • Limited Meet Features: Some users seek more features in the RingByName Meet tool.
  • Unannounced Service Changes: Users note service changes can lead to interruptions without warning.
  • Campaign Management Difficulties: Managing outreach campaigns can be complex and manual.
  • Chrome Extension Glitches: Technical issues with the Chrome extension sometimes require support.
  • Basic Desktop Phone Functions: Certain desktop phone features are seen as too basic.
  • Occasional System Delays: Some users report system lags and call connectivity problems.
  • Inconsistent Call Quality: Experiences of dummy rings and unstable call connections are reported.

RingByName: In Summary

Choosing an alternative to RingByName may be beneficial due to limitations in specific functionalities. Users seeking more comprehensive features in the RingByName Meet tool may find it lacking. Additionally, unannounced service changes causing interruptions can disrupt business operations. Managing outreach campaigns with RingByName also tends to be cumbersome and manual, potentially hindering efficient marketing efforts.

Technical aspects also contribute to seeking alternatives. Issues with the Chrome extension, requiring frequent customer service intervention, can be inconvenient. Some users find the basic functions of desktop phones insufficient for their needs. Moreover, occasional system delays and inconsistent call connections can impede smooth communication. These factors collectively suggest exploring other options might be advantageous for certain businesses.

Now, let’s explore our carefully selected list of the 10 best RingByName alternatives.

1. Ooma Office

Ooma Office is recognized for its effectiveness and affordability, particularly catering to small and medium-sized businesses. It boasts various VoIP features, including virtual receptionists, streamlined call routing, and straightforward voicemail and conference call management. The ease of setup and its user-friendly nature make Ooma Office a popular choice for enhancing communication infrastructure and professional image.

Distinct Features of Ooma Office:

  • Unified Communication Integration: Combines voice, messaging, and video in one platform.
  • AI-Driven Features: Provides live transcriptions and AI assistance for tasks.
  • Scalability: Easily adaptable cloud-based system that grows with your business.
  • High Reliability: Known for dependability and compatibility across devices.
  • Customizable Call Routing: Offers versatile call forwarding options.
  • Advanced Messaging and Meeting Tools: Supports effective file sharing and AI-powered video meetings.
  • Seamless App Integration: Works effortlessly with key apps like Salesforce and Google Workspace.

Ooma Office’s pricing is competitive, with over 50 features included. The Essentials plan is $19.95/user/month, including unlimited calling and a mobile app. The Pro plan, at $24.95/user/month, adds video conferencing and call recording. For $29.95/user/month, the Pro Plus plan brings in CRM integration and broader video conference features.

What Are the Pros of Ooma Office According to User Reviews

We analyzed user feedback on G2 and Trustpilot, and here’s a list of the common pros.

  • Easy Installation: Users find the setup and management process straightforward.
  • Cost-Effective: Known for its affordability in phone services.
  • Advanced Call Handling: Features like the virtual receptionist enhance call management.
  • Comprehensive Functions: Provides a wide range of features, including voicemail and texting.
  • Effective CRM and Mobile Integration: Offers cellphone setups for improved business communication.
  • Superior Audio Quality: Delivers clear, uninterrupted audio.
  • Supportive Customer Service: Commended for responsive and helpful support.

What Are the Cons of Ooma Office According to User Reviews

Here are the cons to consider, and if you find them concerning, there are alternatives to Ooma Office worth exploring.

  • Feature Limitations: Some users find certain features lacking in depth or versatility.
  • Integration Challenges: Occasional difficulties integrating with specific software or systems.
  • Minor Technical Glitches: Users occasionally encounter technical issues.
  • Limited International Options: Some international calling features may be restricted.
  • Occasional Interface Complexity: A few users report the interface being less intuitive.
  • Limited Customization: Customization options are sometimes seen as restrictive.
  • Inconsistencies in Support Quality: Variability in the quality of customer support experienced by some users.

Ooma Office Vs. RingByName

AspectOoma OfficeRingByName
Pricing– Essentials: $19.95/user/month – Pro: $24.95/user/month – Pro Plus: $29.95/user/month– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Unified Communication Integration – AI-Driven Features – Scalability – High Reliability – Customizable Call Routing – Advanced Messaging and Meeting Tools – Seamless App Integration– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Easy Installation – Cost-Effective – Advanced Call Handling – Comprehensive Functions – Effective CRM and Mobile Integration – Superior Audio Quality – Supportive Customer Service– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Feature Limitations – Integration Challenges – Minor Technical Glitches – Limited International Options – Occasional Interface Complexity – Limited Customization – Inconsistencies in Support Quality– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses of all sizes seeking a comprehensive, AI-enhanced communication system with customizable options and scalability.Suitable for businesses needing efficient call and customer interaction management, with emphasis on stability and easy integration.

Ooma Office offers a unified communication solution that integrates voice, messaging, and video. Its AI-driven features and scalability make it suitable for businesses of all sizes. With a reputation for high reliability, customizable call routing, and seamless app integration, it’s a cost-effective choice for those seeking advanced call handling and comprehensive functions.

2. Nextiva

Nextiva stands out as a robust solution for business communication, suitable for companies of different sizes. It effectively combines VoIP, video conferencing, and messaging to enhance communication efficiency. Perfect for remote work and customer engagement, Nextiva features a user-friendly interface and dependable performance, scalable for any business size, from small startups to large enterprises.

Key Features of Nextiva:

  • Unified Communication Suite: Merges voice, text, video, and email with productivity tools to improve customer experiences.
  • Enhanced Team Communication: Boosts team productivity by streamlining communication.
  • All-in-One Customer Communication View: Provides a comprehensive overview of customer interactions.
  • Quick Access to Customer Information: Enables faster retrieval of customer data for better conversations.
  • Insightful Customer Analytics: Produces analytics to deepen customer relationships.
  • Detailed Customer Interaction Analysis: Tracks customer engagement for improved insights over time.
  • Automated Customer Engagement: Simplifies customer interaction processes.

Nextiva offers plans for diverse business requirements. The Essential plan, at $29.95/user/month, includes unlimited calling and fundamental features. The Professional plan, at $33.95/user/month, suits smaller teams with added conferencing capabilities. The Enterprise plan, at $43.95/user/month, caters to larger teams with additional options like call recording.

What Are the Pros of Nextiva According to User Reviews

We examined G2 and Trustpilot reviews, resulting in a list of the common pros.

  • Diverse Feature Set: Offers a range of functionalities for various business needs.
  • Compatibility Across Devices: Works seamlessly on multiple devices.
  • User-Friendly Management: Simplifies managing users and devices.
  • Remote Call Monitoring: Allows off-site call and voicemail monitoring.
  • Simple Setup: Known for its hassle-free implementation.
  • Versatility Across Devices: Compatible with hard phones, desktops, and mobile apps.
  • Regular Updates: Consistently improves the system with regular updates.

What Are the Cons of Nextiva According to User Reviews

We’ll start with the cons, and for those seeking alternatives to Nextiva, we have some great options to share as well.

  • Support Wait Times: Some users report delayed technical assistance.
  • Slow Text Updates: Real-time text updates across devices can lag.
  • Integration Challenges: Difficulties in integrating with certain platforms.
  • Complex Features: Certain functionalities are perceived as complicated.
  • Plan Upgrades Required: Need to upgrade plans for accessing more features.
  • App Inconsistencies: Occasional issues in both desktop and mobile applications.
  • Reliance on Support: Some administrative tasks require assistance from support staff.

Nextiva Vs. RingByName

AspectNextivaRingByName
Pricing– Essential: $29.95/user/month – Professional: $33.95/user/month – Enterprise: $43.95/user/month– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Unified Communication Suite – Enhanced Team Communication – All-in-One Customer Communication View – Quick Access to Customer Information – Insightful Customer Analytics – Detailed Customer Interaction Analysis – Automated Customer Engagement– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Diverse Feature Set – Compatibility Across Devices – User-Friendly Management – Remote Call Monitoring – Simple Setup – Versatility Across Devices – Regular Updates– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Support Wait Times – Slow Text Updates – Integration Challenges – Complex Features – Plan Upgrades Required – App Inconsistencies – Reliance on Support– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses of all sizes looking for a comprehensive communication system with advanced customer interaction tools and analytics.Suitable for businesses needing efficient call and customer interaction management, with emphasis on stability and easy integration.

Nextiva unifies various communication tools, enhancing team collaboration and customer interaction. It provides quick access to customer data and insightful analytics, ideal for businesses focusing on customer engagement. Nextiva’s user-friendly management and regular system updates make it a strong choice for companies seeking an integrated communication suite.

3. Grasshopper

Grasshopper serves as a virtual phone system tailored for small businesses and entrepreneurs, enhancing communication with features like call forwarding and voicemail. With its user-friendly interface and mobile app, it’s ideal for businesses seeking to maintain a professional presence and manage calls effectively.

Key Features of Grasshopper:

  • Adds a Business Line: Easily integrates a business line with a personal phone.
  • Cost-Effective: Priced competitively, starting at just $16 per month.
  • Professional Call Management: Offers personalized greetings and a separate business line.
  • Versatile Use: Supports calling and messaging on both desktop and mobile.
  • Simple Setup: Quick and easy steps to get your business number ready.
  • Full Phone System Features: Provides essential features like call handling at an affordable rate.
  • Round-the-Clock Support: Offers 24/7 customer assistance.

Grasshopper’s diverse pricing plans accommodate different business sizes. The True Solo plan is ideal for individual entrepreneurs at $17/month. Solo Plus at $34/month suits businesses needing more features. The Partner plan at $56/month is perfect for growing teams, while the Small Business plan at $92/month caters to larger operations.

What Are the Pros of Grasshopper According to User Reviews

We assessed user feedback on G2 and Trustpilot, and this is a list of the common pros.

  • Business and Personal Call Separation: Enables an additional business number.
  • Easy to Navigate: Accessible for users with varying skill levels.
  • Streamlined Call Management: Efficiently handles business calls.
  • Economical: A budget-friendly choice for smaller businesses.
  • Enhanced Team Communication: Improves internal collaboration.
  • Convenient Mobile Application: Allows managing business communications on the move.
  • Effective Messaging Handling: Efficiently manages calls and messages.

What Are the Cons of Grasshopper According to User Reviews

Let’s delve into the cons first, and if you’re considering other options, we have alternatives to Grasshopper to recommend.

  • Contact Functionality Issues: Occasional glitches in the contact feature.
  • Not Suitable for Rapid Growth: May not be ideal for quickly expanding businesses.
  • Lack of Advanced Features: Missing functionalities such as caller ID.
  • Inconsistent Support Quality: Varied experiences with customer service.
  • Forwarding System Setup Complexities: Some difficulties in setting up call forwarding.
  • Security Concerns: Issues raised regarding changing key account details.
  • Integration Challenges: Some users find integrating with larger systems problematic.

Grasshopper Vs. RingByName

AspectGrasshopperRingByName
Pricing– True Solo: $17/month – Solo Plus: $34/month – Partner: $56/month – Small Business: $92/month– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Adds Business Line to Personal Phone – Cost-Effective – Professional Call Management – Versatile Use Across Devices – Simple Setup – Full Phone System Features – 24/7 Support– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Separate Business and Personal Calls – User-Friendly Interface – Streamlined Call Handling – Economical for Small Businesses – Improved Internal Communication – Mobile App Convenience – Effective Message Management– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Issues with Contact Feature – Not Ideal for Rapidly Expanding Businesses – Missing Advanced Features – Variable Customer Support – Complexities in Forwarding Setup – Security Concerns – Integration Difficulties– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceBest suited for small businesses and entrepreneurs needing a simple, cost-effective solution to add a business line to a personal phone.Ideal for businesses seeking efficient call and customer interaction management, with a focus on stability and integration ease.

Grasshopper is simple and affordable, ideal for small businesses and entrepreneurs. It adds a business line to a personal phone, offering professional call management and a user-friendly interface. Grasshopper is economical and supports remote teams, making it a great choice for enhanced internal communication and mobile flexibility.

4. Dialpad Ai Voice

Dialpad Ai Voice is a revolutionary communication platform, tailored to enhance business connectivity. It utilizes advanced AI voice technology for smarter, more efficient calls. Dialpad Ai Voice, with its seamless integration and intuitive interface, equips businesses with effective communication tools, elevating customer interactions and productivity. It’s the go-to choice for smart call routing, transcriptions, and real-time analytics.

Core Features of Dialpad Ai Voice:

  • All-in-One Communication: Merges calling, messaging, and video in one platform.
  • AI-Driven Functionality: Provides live call transcriptions and AI-powered note-taking.
  • Scalable Cloud System: Grows with your business, offering global scalability.
  • High Reliability: Maintains consistent uptime, accessible on multiple devices.
  • Tailored Call Routing: Customizable forwarding rules for calls.
  • Integrated Messaging and Meetings: Supports file sharing, messaging, and AI-assisted video meetings.
  • Seamless App Integration: Efficiently links with Salesforce, Google Workspace, and more.

Dialpad offers varied plans for diverse business requirements. The Standard Plan at $23/user/month includes unlimited calling and AI Meetings for small groups. The Pro Plan, at $35/user/month, adds CRM integration and supports multiple locations. The Enterprise Plan provides custom solutions for larger needs.

What Are the Pros of DIalpad Ai Voice According to User Reviews

Having reviewed G2 and Trustpilot feedback, here’s a list of the common pros.

  • Intuitive Interface: User-friendly and easy for all skill levels.
  • Mobile Access: Enables important calls and texts on cell phones.
  • AI-Assisted Call Transcription: Useful for organization and conversation tracking.
  • Comprehensive Features: Covers a wide range of functionalities.
  • Ideal for Phone-Centric Businesses: Perfect for frequent call usage.
  • Easy Integration: Connects smoothly with Gmail and other platforms.
  • Live Meeting Translations: Enhances understanding and review of calls.

What Are the Cons of DIalpad Ai Voice According to User Reviews

The cons will be discussed next, but keep in mind there are alternatives to Dialpad Ai Voice available.

  • Limited International Calling: Can restrict communication for some businesses.
  • Customer Support Concerns: Service responsiveness can vary.
  • Transcription Accuracy Issues: Occasional inaccuracies, particularly with informal language.
  • Additional Texting Charges: Extra costs for some previously included services.
  • Technical Difficulties: Includes problems like call dropping and keypad issues.
  • Language Support Limitations: Only supports English, limiting multilingual use.
  • Integration and Compatibility Problems: Challenges with certain systems and occasional disconnections.

DIalpad Ai Voice Vs. RingByName

AspectDialpad Ai VoiceRingByName
Pricing– Standard: $23/user/month – Pro: $35/user/month – Enterprise: Custom pricing– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– All-in-One Communication Platform – AI-Driven Functionality – Scalable Cloud System – High Reliability – Tailored Call Routing – Integrated Messaging and Meetings – Seamless App Integration– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Intuitive Interface – Convenient Mobile Access – AI-Assisted Call Transcription – Comprehensive Feature Set – Suitable for Frequent Phone Use – Smooth Integration with Other Platforms – Real-Time Meeting Translations– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Restricted International Calling – Variable Customer Support Quality – Transcription Accuracy Issues – Extra Charges for Text Messaging – Occasional Technical Problems – English-Only Language Support – Integration and Compatibility Challenges– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses of all sizes needing a comprehensive communication solution with AI-driven features and scalability.Ideal for businesses seeking efficient call and customer interaction management, with a focus on stability and integration ease.

Dialpad Ai Voice integrates calling, messaging, and video, all powered by AI. It’s scalable, reliable, and offers tailored call routing. Ideal for businesses needing comprehensive communication features, real-time translations, and seamless app integration, it’s perfect for phone-centric operations and those requiring frequent updates.

5. 8×8 X Series

The 8×8 X Series is a dynamic solution for communication and collaboration, suitable for any business size. It combines voice, video, chat, and contact center features, facilitating team collaboration. Offering team messaging, video conferencing, and advanced analytics, the 8×8 X Series is designed to enhance productivity and customer engagement, making it a versatile tool for business communication and growth.

Key Features of 8×8 X Series:

  • Integrates Multiple Communication Aspects: Unifies contact center, communications, and APIs.
  • Advanced Contact Center Functions: Enhances customer and agent experiences.
  • Customizable Integrations: Adapts to specific business requirements.
  • Wide International Reach: Offers quality communication in over 55 countries with robust data center support.
  • Uninterrupted Service: Achieves 99.999% uptime for reliable connectivity.
  • Global Support: Provides round-the-clock assistance in various languages.
  • Industry Recognition: Acknowledged by Gartner, TrustRadius, and G2 for its superior communication solutions.

The 8×8 X Series ranges from the X2 plan, ideal for basic communication needs, to the comprehensive X8 plan with full-featured contact center capabilities and enhanced analytics. Mid-level options like the X4 and X6 plans introduce advanced call handling and omni-channel support. Detailed pricing and features can be explored on the 8×8 website or through their sales team.

What Are the Pros of 8×8 X Series According to User Reviews

Our analysis of G2 and GetApp feedback yielded a list of the common pros.

  • Intuitive User Interface: Known for its ease of use.
  • Independent Admin Control: Allows users to manage settings themselves.
  • Comprehensive Toolset: Offers a diverse array of communication tools.
  • Effective Integration: Seamlessly incorporates different communication methods.
  • Strong Mobile App: Supports efficient work from anywhere.
  • Reliable Customer Support: Provides timely and effective assistance.
  • Remote Work Ready: Features a versatile app suitable for various devices.

What Are the Cons of 8×8 X Series According to User Reviews

Now, moving on to the list of cons, but don’t worry, we have 8×8 X Series alternatives to suggest if needed.

  • Occasional App Glitches: Some users report bugs in the 8×8 app.
  • Phone Model Compatibility Queries: Limited clarity on compatible phone models.
  • Webinar Functionality Issues: Webinar features can be perplexing to some.
  • Call Connection Problems: Occasional call connectivity issues noted.
  • Feature Variability by Region: Differences in features outside the US/UK.
  • Call Quality Dependent on Internet: Quality affected by internet reliability.
  • Admin Console Session Duration: Users seek longer session times in the admin console.

8×8 X Series Vs. RingByName

Aspect8×8 X SeriesRingByName
Pricing– X2 plan for basic needs – X8 plan for full-featured contact center – X4 and X6 plans for advanced call handling (Pricing on website/sales team)– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Integrates Multiple Communication Aspects – Advanced Contact Center Functions – Customizable Integrations – Wide International Reach – Uninterrupted Service – Global Support – Industry Recognition– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Intuitive User Interface – Independent Admin Control – Comprehensive Toolset – Effective Integration – Strong Mobile App – Reliable Customer Support – Remote Work Ready– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Occasional App Glitches – Phone Model Compatibility Queries – Webinar Functionality Issues – Call Connection Problems – Feature Variability by Region – Call Quality Dependent on Internet – Admin Console Session Duration– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses seeking a versatile communication solution with advanced contact center capabilities and global reach.Suitable for businesses requiring efficient call and customer interaction management, with a focus on stability and easy software integration.

8×8 X Series offers a unified communication platform with advanced contact center functions. It’s recognized globally for its reliability and wide range of integrations. Ideal for businesses needing uninterrupted service and global support, it’s a top choice for those seeking industry-acknowledged communication solutions with comprehensive toolsets.

6. DialMyCalls

DialMyCalls is a convenient communication platform ideal for businesses and organizations, enabling quick and effective voice and text broadcasting. Its simplicity and efficiency make it perfect for sending out announcements, alerts, and reminders, ensuring reliable communication with customers and members.

Key Features of DialMyCalls:

  • Rapid Call Capability: Facilitates 60-80 calls per hour with no delays.
  • Automated Workflows: Enhances call process efficiency.
  • Lead Management: Effectively organizes and tracks leads.
  • Detailed Reporting: Offers insights on call performance.
  • Uninterrupted Dialing: Provides smooth call connections.
  • CRM System Integration: Compatible with Salesforce, Zapier, and Hubspot.
  • Remote Sales Support: Cloud-based and scalable for remote teams.

DialMyCalls offers various pricing options. The Standard Monthly Plan starts at $7.49/month for 25 contacts, suitable for regular group communication. The popular Premium Monthly Plan begins at $9.99/month for 150 credits, while the Pay As You Go plan caters to sporadic users at $10.00 with 7¢ per credit. These plans include customer support, 25 free message credits, real-time reporting, and no setup fees.

What Are the Pros of DialMyCalls According to User Reviews

We’ve taken a close look at G2 and Software Advice reviews, leading to a list of the common pros.

  • User Simplicity: Easy for reaching large groups.
  • Exceptional Customer Service: Accessible and supportive.
  • Affordable Mass Communication: Cost-effective for large-scale messaging.
  • Credit Transparency: Clear usage of messaging credits.
  • Quick Setup: Simple and fast to start.
  • Intuitive Design: Easy-to-use interface.
  • Multiple Communication Methods: Supports calls, texts, and emails.

What Are the Cons of DialMyCalls According to User Reviews

First, let’s go over the cons, and there’s some great alternatives to DialMyCalls if you’re looking for options.

  • Initial Complexity: Some users find the credit system confusing at first.
  • Message Recording Limitation: No direct recording in the app.
  • Text Monitoring Concerns: Worries about text message surveillance.
  • Incomplete Delivery: Issues with full message receipt by recipients.
  • App Contact Glitches: Occasional bugs in the app’s contact page.
  • Service Upgrading: Complicated upgrade process.
  • FTP Integration Issues: Limited support and restrictions in FTP integration.

DialMyCalls Vs. RingByName

AspectDialMyCallsRingByName
Pricing– Standard: $7.49/month (25 contacts) – Premium: $9.99/month (150 credits) – Pay As You Go: $10.00 (7¢ per credit)– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Rapid Call Capability – Automated Workflows – Lead Management – Detailed Reporting – Uninterrupted Dialing – CRM System Integration – Remote Sales Support– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– User Simplicity – Exceptional Customer Service – Affordable Mass Communication – Credit Transparency – Quick Setup – Intuitive Design – Multiple Communication Methods– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Initial Complexity with Credits – Message Recording Limitation – Text Monitoring Concerns – Incomplete Message Delivery – App Contact Glitches – Service Upgrading Complexities – FTP Integration Issues– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses and organizations looking for a straightforward, efficient way to reach large groups through voice and text broadcasting.Suitable for businesses requiring efficient call and customer interaction management, with a focus on stability and easy software integration.

DialMyCalls is perfect for businesses and organizations needing efficient mass communication. It offers rapid call capabilities, automated workflows, and detailed reporting. With its affordability, ease of use, and multiple communication methods, it’s ideal for reaching large groups swiftly and effectively.

7. OnSIP

OnSIP offers a versatile cloud-based phone system, ideal for businesses of any size. It excels in providing high-quality voice and video calls, including HD voice and call recording features. OnSIP is recognized for its affordable pricing and efficient integration with popular business applications, making it suitable for both small startups and large corporations aiming to improve their communication systems.

Key Features of OnSIP:

  • Customizable Phone System: Offers easy setup and flexible user and feature adjustments.
  • Advanced VoIP Technology: Utilizes a cloud-based, highly redundant platform for reliable service.
  • Free VoIP Phones with Unlimited Plan: Suitable for both application and desktop phone usage.
  • Comprehensive Hosted VoIP Services: Includes auto attendants, call centers, collaboration tools, and administrative capabilities.
  • Advanced Call Features: Supports voicemail-to-email, HD calls, call parking, and international dialing options.
  • Award-Winning Customer Support: Recognized by Gartner Digital Markets for exceptional service.
  • Extensive Phone Compatibility: Supports a wide array of VoIP phones and offers comprehensive resources.

OnSIP’s pricing includes two primary plans. The Unlimited plan is $18.95/user/month with a minimum of five users, offering a full business phone system with free desk phones and unlimited features like auto attendants. The Basic plan, at $49.95/account/month, is tailored for lower call volumes with features such as three auto attendants and five voicemails, excluding calling minutes which are billed separately. Both plans include complimentary onboarding services.

What Are the Pros of OnSIP According to User Reviews

We’ve examined user feedback on Software Advice and Trustpilot, resulting in a list of the common pros.

  • Reliable Service: Consistently dependable performance.
  • Superior Customer Support: Support team praised for helpfulness and efficiency.
  • Quick Problem Solving: Effective at resolving issues promptly.
  • Easy to Use: User-friendly setup and operation.
  • Knowledgeable Support Team: OnSIP staff recognized for their expertise.
  • Efficient VoIP System: Well-regarded for business use.
  • Customizable Options: Offers flexibility in updating phone settings.

What Are the Cons of OnSIP According to User Reviews

We’ll outline the drawbacks first, and remember, there are some excellent alternatives to OnSIP as well.

  • Lack of E911 on SIP Trunk: Noted as a significant drawback.
  • Limited Call Log Tracking: Concerns about restricted call log functionality.
  • Occasional Technical Problems: Some minor issues noted.
  • Limited Global Use: Potential constraints in international accessibility.
  • Learning Curve for New Users: Some initial adjustment needed for system features.
  • Rare Technical Glitches: Infrequent technical problems reported.
  • Dependence on Customer Support: Some reliance on support for issue resolution.

OnSIP Vs. RingByName

AspectOnSIPRingByName
Pricing– Unlimited: $18.95/user/month (min 5 users) – Basic: $49.95/account/month– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Customizable Phone System – Advanced VoIP Technology – Free VoIP Phones (Unlimited plan) – Comprehensive Hosted VoIP Services – Advanced Call Features – Award-Winning Customer Support – Extensive Phone Compatibility– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Reliable Service – Superior Customer Support – Quick Problem Solving – Easy to Use – Knowledgeable Support Team – Efficient VoIP System – Customizable Options– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Lack of E911 on SIP Trunk – Limited Call Log Tracking – Occasional Technical Problems – Limited Global Use – Learning Curve for New Users – Rare Technical Glitches – Dependence on Customer Support– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceSuitable for companies of all sizes seeking a customizable VoIP solution with robust features and award-winning customer support.Suitable for businesses requiring efficient call and customer interaction management, with a focus on stability and easy software integration.

OnSIP provides a customizable phone system with advanced VoIP technology, suitable for any business size. It offers free VoIP phones in its unlimited plan and is known for its award-winning customer support. OnSIP is ideal for those needing a reliable, efficient VoIP system with extensive phone compatibility.

8. SIP.US

SIP.US is a versatile VoIP service provider, well-suited for a range of business sizes. It excels in providing dependable and scalable SIP trunking services, facilitating cost-effective voice calls via the internet. Ideal for businesses looking to enhance their communication infrastructure and reduce expenses, SIP.US offers competitive pricing and a broad set of features.

Key Attributes of SIP.US:

  • Cloud-Based SIP Trunking: Delivers adaptable communication solutions for modern business needs.
  • Quick Setup: Features an efficient setup process with an easy-to-use online interface.
  • Automated Control Dashboard: Provides a user-friendly panel for managing SIP trunks and related aspects.
  • Flexible Options: Compatible with a variety of internet providers, phones, and carriers, supported by prompt customer assistance.
  • Transparent Pricing: Offers prepaid SIP services at a consistent rate, allowing for straightforward channel adjustments.
  • Enhances Microsoft Teams: Integrates with Microsoft Teams to add voice and collaboration functions.
  • Dedicated SMS Service: Equipped with an effective system for secure, immediate messaging with clients.

SIP.US’s pricing varies to suit different business requirements. Basic SIP Channels are priced at $24.95/month each, with no setup fees. Inbound DIDs start at $1.00/month, while Business Texting plans begin at $9.95/month for 200 messages. SimpleFAX™ and Fax-to-Email services cost $24.95 and $14.95 per month, respectively. All plans are exclusive of taxes and additional fees. Detailed and volume pricing is available through their sales team.

What Are the Pros of SIP.US According to User Reviews

After considering Software Advice and GetApp reviews, we’ve compiled a list of the common pros.

  • User Simplicity: Lauded for its ease of use and maintenance.
  • Cost Savings: Recognized for its economic efficiency.
  • Straightforward Installation: The setup is quick and hassle-free.
  • Mobile Accessibility: Offers convenient access on mobile devices.
  • Responsive Support: Quick and effective problem-solving by the support team.
  • Smooth Integration: Seamlessly compatible with systems like Mitel.
  • Reliable Call Performance: Consistently high-quality call experience.

What Are the Cons of SIP.US According to User Reviews

Here’s a list of the cons, along with some great alternatives to SIP.US for those in need.

  • Occasional Downtime: Reports of sporadic service interruptions.
  • Long Service Disruptions: Noted instances of extended downtime.
  • Navigational Issues: Some users find the customer portal complex.
  • Hosted PBX Support Challenges: Difficulty in getting adequate support for hosted PBX.
  • Feature Limitations: Some users miss certain expected functionalities.
  • SMS Feature Hurdles: Issues encountered with SMS feature functionality.
  • Complicated Billing Process: Challenges faced in billing and address verification setups.

SIP.US Vs. RingByName

AspectSIP.USRingByName
Pricing– Basic SIP Channels: $24.95/month/channel – Inbound DIDs: from $1.00/month – Business Texting: from $9.95/month for 200 messages – SimpleFAX™ and Fax-to-Email: $24.95 and $14.95/month respectively– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Cloud-Based SIP Trunking – Quick Setup – Automated Control Dashboard – Flexible Options – Transparent Pricing – Microsoft Teams Enhancement – Dedicated SMS Service– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– User Simplicity – Cost Savings – Straightforward Installation – Mobile Accessibility – Responsive Support – Smooth Integration – Reliable Call Performance– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Occasional Downtime – Extended Service Disruptions – Navigational Challenges in Customer Portal – Hosted PBX Support Issues – Feature Limitations – SMS Feature Hurdles – Complicated Billing Process– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses seeking a flexible, cost-effective cloud-based SIP trunking solution with seamless integration capabilities.Suitable for businesses requiring efficient call and customer interaction management, with a focus on stability and easy software integration.

SIP.US is ideal for businesses seeking a flexible, cloud-based SIP trunking solution. It offers quick setup, transparent pricing, and seamless integration with platforms like Microsoft Teams. With its economical pricing and reliable call performance, it’s perfect for those needing a user-friendly, cost-effective communication solution.

9. Intulse

Intulse delivers a robust VoIP phone system tailored for businesses focused on improving communication and efficiency. Its cloud-based solution includes unlimited calling, voicemail-to-email, auto-attendants, and call routing. Suitable for all business sizes, Intulse offers scalable pricing and a user-friendly interface, plus smooth integration with popular business applications.

Key Features of Intulse:

  • Flexible Mobile and Office Connectivity: The Intulse App supports both office and mobile environments.
  • Tools for Remote Meetings: Intulse Meetings provide essential tools for remote collaboration.
  • Personalized Voice Recording: Custom voice greetings enhance caller experiences.
  • Streamlined Call Routing: Efficiently directs calls to desktop or mobile devices.
  • Collaborative Features: Includes screen sharing and virtual meeting tools.
  • CRM Integration: Seamlessly integrates with CRM systems for workflow optimization.
  • Industry-Specific Solutions: Tailors VoIP services to sectors like finance, insurance, and more.

Intulse offers VoIP services at competitive prices, catering to different team sizes. Small teams (2-4 users) pay $37/user/month, including features like the Intulse soft-phone app. Medium-sized teams (5-9 users) benefit from a reduced rate of $32/user/month. Larger teams (10-24 users) enjoy a rate of $28/user/month, ensuring affordability for various business sizes.

What Are the Pros of Intulse According to User Reviews

By reviewing GetApp and Capterra feedback, we’ve compiled a list of the common pros.

  • Responsive Customer Support: Known for its helpful and quick customer service.
  • Easy CRM Integration: Effortlessly syncs with existing CRM systems.
  • Clear Audio Quality: Provides consistently reliable sound.
  • Simple Installation: Quick and straightforward setup process.
  • Extensive Calling Features: Includes call parking, transferring, auto-attendant, and faxing.
  • Remote Work Compatibility: Supports working remotely with practical features.
  • Affordable for Smaller Businesses: Cost-effective with a range of features.

What Are the Cons of Intulse According to User Reviews

Now, we’ll discuss the drawbacks, and there are some excellent alternatives to Intulse available if you require them.

  • Interface Challenges: Some users find difficulty switching between phone screens and dashboards.
  • Limited Fax Options: Fax features are basic, lacking advanced capabilities.
  • Internet Dependence: Call quality is reliant on internet stability.
  • Spread-Out Administration: The admin interface could be more compact.
  • Physical Phone Feature Limitations: Some phone functionalities, like auto attendant, are challenging to use.
  • Delayed Calls: Reports of occasional delays in making calls.
  • Desired Feature Improvements: Users wish for enhanced direct number options and better CRM synchronization.

Intulse Vs. RingByName

AspectIntulseRingByName
Pricing– Small teams (2-4 users): $37/user/month – Medium teams (5-9 users): $32/user/month – Large groups (10-24 users): $28/user/month– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Flexible Mobile and Office Connectivity – Remote Meeting Tools – Personalized Voice Recording – Streamlined Call Routing – Collaborative Features – CRM Integration – Industry-Specific Solutions– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Responsive Customer Support – Easy CRM Integration – Clear Audio Quality – Simple Installation – Extensive Calling Features – Remote Work Compatibility – Affordable for Smaller Businesses– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Interface Challenges – Limited Fax Options – Internet Dependence – Spread-Out Administration – Physical Phone Feature Limitations – Delayed Calls – Desired Feature Improvements– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceSuitable for businesses of various sizes looking for flexible VoIP solutions with CRM integration and remote work features.Ideal for businesses seeking efficient call and customer interaction management, with a focus on stability and easy software integration.

Intulse is perfect for businesses looking for flexible VoIP solutions with CRM integration. It offers mobile and office connectivity, easy setup, and is affordable for smaller businesses. With its comprehensive calling features and remote work compatibility, it’s an excellent choice for a variety of business sizes.

10. Talkroute

Talkroute is a dynamic cloud-based virtual phone system tailored for businesses, offering diverse communication solutions. It enables efficient call management and routing to appropriate team members while maintaining a professional image with customizable greetings and call forwarding. This system is a great fit for businesses in search of flexible, cost-effective phone services.

Key Features of Talkroute:

  • Seamless Live Call Transfer: Effortlessly transfers calls to various extensions or voicemail.
  • Simultaneous Call Handling: Manages multiple calls at once, avoiding busy signals.
  • Personalized Greetings: Offers options for customizing welcome, menu, and voicemail messages.
  • Call Recording Feature: Enables recording of calls for monitoring and training.
  • Configurable Operating Hours: Sets specific operating hours for phone service.
  • User Access Management: Allows creation of users and assignment of access permissions.
  • Customizable Caller ID: Shows the business name and number on outgoing calls.

Talkroute’s pricing structure caters to different business sizes with four plans. The Basic plan at $19/month suits one user. The Plus plan at $39/month serves three users. The Pro plan at $59/month is for 10 users, while the Enterprise plan offers custom pricing for larger teams. Additional users, numbers, or mailboxes can be added for $5 each, offering flexibility for various business requirements.

What Are the Pros of Talkroute According to User Reviews

Having analyzed G2 and GetApp reviews, we’ve created a list of the common pros.

  • Excellent Customer Support: Known for quick and helpful support.
  • Efficient Applications: Highly functional mobile and desktop apps.
  • Remote Team Compatibility: Ideal for businesses operating in multiple locations.
  • Flexible Call Routing: Efficiently directs calls to team members’ phones.
  • Multiple Number Registration: Useful for diverse business activities.
  • Suitable for Remote Health Services: Combines essential features for telemental health.
  • Effective Sales Call Management: Utilizes smartphones for inbound sales calls.

What Are the Cons of Talkroute According to User Reviews

Let’s explore the cons, followed by some excellent alternatives to Talkroute if you’re interested.

  • Infrequent Call Drops: Occasional call dropping issues, usually due to external factors.
  • Routing Schedule Limitation: Mobile app lacks routing schedule adjustment feature.
  • Pending Fax Feature: Fax capabilities are not yet available.
  • Text Messaging Challenges: Issues with sending texts, impacting reminder systems.
  • Desktop App Glitches: Some bugs noted, although regular updates are provided.
  • Call Reception Limit in App: Challenges in receiving calls through the app.
  • Text Feature Problems in Canada: Canadian users report text messaging issues.

Talkroute Vs. RingByName

AspectTalkrouteRingByName
Pricing– Basic: $19/month (1 user) – Plus: $39/month (3 users) – Pro: $59/month (10 users) – Enterprise: Custom pricing– Essential: $28.95/user/month – Advanced: $34.95/user/month – Enterprise: $44.95/user/month
Key Features– Seamless Live Call Transfer – Simultaneous Call Handling – Personalized Greetings – Call Recording – Configurable Operating Hours – User Access Management – Customizable Caller ID– Tracks Customer Interactions – Automated Answering Service – Business Text Messaging – Email-Integrated Voicemail – Salesforce Integration – Hands-Free Dialing with Alexa – Reliable VoIP Solution
User Feedback Pros– Excellent Customer Support – Efficient Applications – Remote Team Compatibility – Flexible Call Routing – Multiple Number Registration – Suitable for Remote Health Services – Effective Sales Call Management– Streamlined Functionality – Dedicated Customer Service – Efficient Text Messaging Service – Dependable Stability – Easy-to-Use Interface – Outstanding Technical Assistance – Professional Training
User Feedback Cons– Infrequent Call Drops – Routing Schedule Limitation – Pending Fax Feature – Text Messaging Challenges – Desktop App Glitches – Call Reception Limit in App – Text Feature Problems in Canada– Limited Meet Features – Unannounced Service Changes – Campaign Management Difficulties – Chrome Extension Glitches – Basic Desktop Phone Functions – Occasional System Delays – Inconsistent Call Quality
Target AudienceIdeal for businesses of various sizes looking for a versatile, user-friendly virtual phone system with customizable features.Suitable for businesses seeking efficient call and customer interaction management, with a focus on stability and easy software integration.

Talkroute is ideal for businesses needing a user-friendly virtual phone system with customizable features. It offers seamless call transfer, simultaneous call handling, and personalized greetings. Perfect for those requiring efficient applications, remote team compatibility, and flexible call routing.

Summing Up

Ooma Office stands out as a comprehensive communication platform, integrating voice, messaging, and video. It caters to businesses of all sizes, offering AI-enhanced features and scalability. Its cost-effectiveness and advanced call handling capabilities make Ooma Office an attractive option for businesses seeking a unified communication solution with diverse functionalities.

Nextiva effectively merges multiple communication tools, facilitating enhanced team collaboration and enriched customer interactions. The platform is user-friendly, consistently updated, and offers comprehensive management tools. This makes Nextiva a compelling choice for businesses in search of an all-in-one communication suite that supports dynamic customer relationships.

Grasshopper is simple, affordable, and perfect for small businesses and entrepreneurs. It adds a business line to a personal phone, providing professional call management. It’s budget-friendly and supports mobile working. This makes Grasshopper a top choice for enhanced internal communication and flexibility.

About the author

Nicholas Prins

I'm the founder of Launch Space. We work with global companies helping them scale lead generation through SEO and content marketing. Head over to the homepage to find out more.

By Nicholas Prins