10 Best Web Hosting in Malaysia for Local Businesses

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Here’s a straightforward guide to the best web hosting in Malaysia. The guide starts with our two favorite hosting companies operating in Malaysia. We shortlisted: the best local web hosting company and the best hosting if you want an international presence.

Our method: here’s how we picked our favorite hosting provider:

  • We ran speed tests to check hosting speeds for the different companies in Malaysia.
  • Made a list of pros and cons based on user reviews from sites like G2, Capterra, and TrustRadius.
  • Created comparison tables so you can quickly compare pricing and features.

Zoom in: our two favorite web hosting companies for Malaysia.

Hosting CompanyIdeal If You’re Looking ForPrice
MilesWebMost Affordable Plan: MilesWeb provides hosting from $1/month for Malaysian sites. They offer great value hosting.From $1/mo
HostingerBest Worldwide Hosting: Hostinger delivers excellent hosting services globally. Yearly plans start from just $3.19 a month.From $3.19/mo

Zoom out: here’s a comprehensive look at the 10 best web hosting options for Malaysia.

1. MilesWeb

MilesWeb offers shared, VPS, and dedicated hosting at good prices. They have great uptime and 24/7 support. There is also a money-back guarantee. This makes them reliable for businesses and bloggers. MilesWeb makes moving your site easy with free migrations. They focus on being dependable and satisfying customers. This makes them a top pick for hosting in Malaysia.

MilesWeb Pricing

PlansPromo Monthly CostRegular Monthly Cost
Ignite Plan$1/month$5/month
Elite Plan$2/month$10/month
Stellar Plan$3/month$15/month
Alpha Cloud Plan$7.6/month$19/month

MilesWeb Features

Features / PlanIgnite ($1/mo)Elite ($2/mo)Stellar ($3/mo)Alpha Cloud ($7.60/mo)
Host Websites15100400
SSD NVMe Storage50GB75GB200GB250GB
Unmetered Bandwidth
cPanel + 1 Click Installer
Free DomainNoNoYes, worth $10.45Yes, worth $10.45
Email Accounts220100150
Databases110100Unlimited
Free SSLUnlimitedUnlimitedUnlimitedUnlimited
Daily Backups
LiteSpeed + LSCache
WordPress OptionsFully Managed WPFully Managed WPFully Managed WPFully Managed WP
Free Automatic Migration
WP-CLI and SSH
Premium CDN
Security FeaturesWAF, Malware ScannerWAF, Malware ScannerWAF, Malware ScannerWAF, Malware Scanner
Service and Support24/7/36524/7/36524/7/36524/7/365 + Priority
Uptime Guarantee99.95%99.95%99.95%99.95%
Money Back Guarantee30 Days30 Days30 Days30 Days

MilesWeb Pros and Cons

ProsCons
Exceptional Customer Support: Prompt responses and thorough assistance.Server Issues: Reports of server problems causing delays.
Quick Technical Resolutions: Efficient in solving technical issues.Backup Concerns: Issues with maintaining and providing backups.
Polite and Knowledgeable Staff: Support staff is courteous and skilled.Access Issues: Challenges in accessing control panels.
Great for Domain Pointing and Hosting: Seamless assistance with domain management.Refund Process: Delays or frustrations with the refund process.
Instant Problem Solving: Technical team solves problems quickly.Limited Help Beyond Work Hours: Some customers needed more flexible support times.
Patient and Expert Guidance: Staff shows patience and expertise in resolving issues.Customer Complaints: Some customers experienced unsatisfactory interactions.
Responsive Across Various Platforms: Communication is clear and timely through multiple channels.Variable Experience Quality: Quality of service and support seems inconsistent among users.
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MilesWeb Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)181ms194ms
Largest Contentful Paint (LCP)242ms254ms
Cumulative Layout Shift (CLS)0.030.02
Fully Loaded Time362ms377ms

2. Hostinger

Hostinger provides affordable hosting that’s ideal for international audiences. It stands out for its cost-effectiveness, user-friendliness, and reliable performance. With an easy setup and a control panel for every skill level, Hostinger simplifies website management. Features like free SSL certificates and 24/7 customer support ensure a secure and efficient online presence without stretching budgets, making it the top choice for international web hosting.

Hostinger Pricing

PlansMonthly PricingIntroductory Annual CostRegular CostIntroductory 2-Year PlanRegular Cost
Premium Plan$11.99/month$3.19/month$9.99/month$3.09/month$8.99/month
Business Plan$13.99/month$4.99/month$12.99/month$4.49/month$12.99/month
Cloud Startup Plan$24.99/month$9.99/month$23.99/month$9.99/month$22.99/month

Hostinger Features

Features / PlanPremium ($3.19/mo)Business ($4.99/mo)Cloud Startup ($9.99/mo)
PerformanceStandardIncreased (Up to 5x)Maximum (Up to 10x)
Websites100100300
Storage100 GB SSD200 GB NVMe200 GB NVMe
BackupsWeeklyDailyDaily
Free SSLUnlimitedUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimited
Free DomainYesYesYes
CDNFreeFreeFree
Dedicated IP AddressYesYesYes
eCommerce Features0% Transaction Fees0% Transaction Fees0% Transaction Fees
SecurityStandard DDoS, WAFEnhanced DDoS, WAFEnhanced DDoS, WAF
Support24/7, Priority Support24/7, Priority Support24/7, Priority Support

Hostinger Pros and Cons

ProsCons
Highly Professional Team: Resolves issues effectively.Website Down & No Proper Support Response: Downtime affects business.
Value for Money: Secure investments and easy interfaces.Confusing Domain Flagging System: Unnecessary flagging causes problems.
Intuitive Interface: User-friendly platform and design.Single Site Index Page Lacking: Hard to navigate without a comprehensive index.
Quick and Kind Support Team: Rapid and kind responses.Misleading Pricing System: Pricing can confuse and mislead customers.
Responsive Customer Support: Thorough support during technical difficulties.UI Confusion: hPanel can be hard to navigate.
Excellent Support for Basic Website Construction: Praised for intuitive tools.Complex Features Lacking: Limited complex functionalities.
Great Customer Experience: Positive service interactions.Payment Difficulties in Certain Regions: Payment challenges in restricted currency regions.
Here’s our curated list of alternatives to Hostinger.

Hostinger Hosting Speed

GT Metrix TestTest 13 ValueTest 14 Value
Time to First Byte (TTFB)223 ms314 ms
Largest Contentful Paint (LCP)638 ms679 ms
Cumulative Layout Shift (CLS)0.070.00
Fully loaded time844 ms769 ms

3. Kinsta

Kinsta specializes in premium managed WordPress hosting, powered by Google Cloud Platform for top-notch speed and reliability. It caters to clients from bloggers to large enterprises, offering scalable plans with advanced security features. Kinsta’s user-friendly dashboard and real-time monitoring tools make managing WordPress sites straightforward. They pride themselves on expert 24/7 support, ensuring help is always available.

Kinsta Pricing

PlanCost
Free Plan$0/month
Web Applications Plan$7/month
Databases Plan$18/month
WordPress Site Plan$30/month

Kinsta Features

Features / PlanStatic Sites ($0/mo)Web Applications ($7/mo)Databases ($18/mo)WordPress Sites ($30/mo)
Visits/Bandwidth100GB bandwidth/month25,000 visits + $0.14/GB Bandwidth
Storage1GB size limit/site1GB Storage10GB Storage
CPU0.3 CPU0.25 CPU
RAM0.3GB RAM0.25GB RAM
Additional Features260+ global edge locationsFree trial availableFree trial availableFree Migrations

Kinsta Pros and Cons

ProsCons
Responsive Support: 24/7 live chat support directly in the dashboard.Higher Cost: More expensive than other hosting options.
High Performance: Consistent speed and reliability for WordPress sites.Server Updates: Can take sites offline without warning.
Exceptional Customer Service: Knowledgeable and patient support staff.Compatibility Issues: Challenges with certain setups, particularly for Windows users.
Advanced Tools: Offers a range of tools for WordPress management not found in other services.Technical Complexity: May require a higher level of technical expertise to fully utilize all features.
Robust Security: Timely reports for security vulnerabilities and solid infrastructure.Limited Full Stack Support: Challenges in hosting full stack applications for non-Linux/Apple users.
No Downtime: Reliable hosting with no reported downtime.Learning Curve: Some users may find the platform and tools complex to navigate initially.
Great for Agencies: Affiliate program and easy management of client sites.Limited Support for Non-WordPress Platforms: Primarily focused on WordPress, which may not suit all web projects.
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Kinsta Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)182ms197ms
Largest Contentful Paint (LCP)1021ms1054ms
Cumulative Layout Shift (CLS)0.050.04
Fully loaded time2541ms2582ms

4. Exabytes MY

Exabytes MY is one of the best hosting providers in Malaysia. They offer everything from shared hosting to VPS, dedicated servers, and cloud solutions. Exabytes MY stands out for its localized customer support and affordable pricing. They also offer website design and online marketing services to help businesses grow online. Overall they’re a great choice if you’re looking for affordable web hosting.

Exabytes MY Pricing

PlansRegular CostAnnual Cost
EBiz 13 Mini Plan$6.35/month$2.12/month
EBiz 13 Plus Plan$27.53/month$9.53/month
EBiz 13 Pro Plan$48.71/month$16.94/month
EBiz 13 Max Plan$137.67/month$48.08/month

Exabytes MY Features

Features / PlanEBiz 13 Max (~$48.08/mo)EBiz 13 Pro (~$16.94/mo)EBiz 13 Plus (~$9.53/mo)EBiz 13 Mini (~$2.12/mo)
Free Domain
Email AccountsUnlimitedUnlimited602
NVMe SSD Storage300GB150GB
SSD Storage75GB15GB
Daily BackupFreeFreeFreeWeekly
Website Security360EnhanceEnhanceEnhanceEnhance
ServerUltrafast LiteSpeedUltrafast LiteSpeedUltrafast LiteSpeedUltrafast LiteSpeed
Free SSL
Web Design CreditFree Exabytes CreditFree Exabytes Credit
SEO CreditFree Exabytes Credit
Marketing CreditFree Exabytes Credit
Alibaba CreditFree Exabytes Credit
WordPress Management
WordPress Acceleration
WordPress Security
Support for CMSWordPress & Majority CMSWordPress & Majority CMSBasic WordPressBasic HTML Website
WooCommerce & Magento Support
Cloudflare Support
Dedicated Account Manager
Money Back Guarantee100 Days100 Days100 Days

Exabytes MY Pros and Cons

ProsCons
Responsive Customer Support: Quick and helpful assistance.Frustrating Service: Difficult password change process and unclear requirements.
Stable and Fast Hosting: Users reported good service and fast hosting.Technical Support Issues: Online support lacks technical knowledge; slow response times.
User-friendly Interface: Easy to understand and manage hosting.Scam Accusations: Some customers felt scammed and had money issues.
Good for Malaysian TLDs: Ideal for hosting with Malaysian Top Level Domains.Weekend Support Lacking: Technical support not available during weekends.
Competitive Pricing: Offers reasonably priced and reliable hosting services.Account Access Issues: Problems with 2FA and account login.
Reliable Uptime: Stable service with 100% uptime reported by some users.Inconsistent Customer Service: Varied experiences with customer support quality.
Technical Support Solves Issues Quickly: When reachable, technical issues are addressed effectively.Potential Fake Reviews: Concerns over the authenticity of positive reviews.
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Exabytes MY Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)352ms368ms
Largest Contentful Paint (LCP)220ms242ms
Cumulative Layout Shift (CLS)0.040.03
Fully loaded time460ms442ms

5. Shinjiru

Shinjiru is a top web hosting provider in Malaysia. They offer many services like shared hosting, dedicated servers, and cloud VPS. They focus on protecting your privacy with offshore hosting to keep data safe. Shinjiru has strong infrastructure and offers 24/7 support. This ensures websites run well and reliably. Their dedication to security, privacy, and customer service makes them a preferred choice for businesses needing complete web solutions.

Shinjiru Pricing

PlansRegular CostIntroductory Annual CostIntroductory 3-Year Plan
Eco Startup Plan$75.99/year$50.71/year$48.21/year
Eco Premium Plan$101.41/year$63.90/year$60.31/year
Eco Ultimate Plan$152.24/year$92.87/year$77.59/year

Shinjiru Features

Features / PlanECO STARTUP ($48.21/yr)ECO PREMIUM ($60.31/yr)ECO ULTIMATE ($77.59/yr)
Websites50100Unlimited
SSD Disk Space50GB150GB500GB
BandwidthUnmeteredUnmeteredUnmetered
Email AccountsUnlimitedUnlimitedUnlimited
Free Domain
Free SSL (HTTPS)
Free Data Backup
One Click Installer
cPanel Control Panel
Money-Back Guarantee90-Day90-Day90-Day

Shinjiru Pros and Cons

ProsCons
Excellent Support System: Available even at night or weekends.Downtime Issues: Reports of up to 7 hours of downtime.
Fast Service: Quick assistance via Skype and other platforms.Blacklisting Issues: Risk of being blacklisted on spamhaus.
Technical Help: Effective at solving technical problems.Shared IP Problems: Shared IP can lead to blacklisting.
Customer Service: Described as impeccable and very responsive.Upselling During Troubles: Attempts to upsell to VPS during blacklisting issues.
Night and Weekend Help: Support available outside standard business hours.Payment Issues: Caution advised when paying with crypto due to refund policies.
Recommended by Users: Positive recommendations from various users.Lack of Response to Serious Issues: Complaints about illegal content hosting without response.
DNS Problem Solution: Reliable DNS management and uptime.Scam and Bad Service Claims: Some users experienced bad service and labeled the provider a scam.
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Shinjiru Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)251ms282ms
Largest Contentful Paint (LCP)223ms215ms
Cumulative Layout Shift (CLS)0.040.03
Fully loaded time381ms372ms

5. HostPapa

HostPapa makes starting your website easy. They have many hosting plans for different needs. These plans come with a lot of bandwidth, so your site can have lots of content and many visitors without problems. HostPapa is great for WordPress sites, offering optimized hosting to make managing a WordPress site smooth. Plus, their support team is always there to help you, anytime you have questions or need assistance.

HostPapa Pricing

PlansMonthly PricingIntroductory Annual CostIntroductory 2-Year Plan
Start Plan$8.95/month$4.95/month$3.95/month
Plus Plan$10.95/month$7.95/month$6.95/month
Pro Plan$10.95/month$7.95/month$6.95/month
Ultra Plan$17.95/month$14.95/month$13.95/month

HostPapa Features

FeatureStart ($4.95/mo)Plus ($7.95/mo)Pro ($7.95/mo)Ultra ($14.95/mo)
Websites110UnlimitedUnlimited
Email Addresses10100UnlimitedUnlimited
SSD Storage100GB100GBUnlimitedUnlimited
Free Domain RegistrationYesYesYesYes
SSL CertificateStandardStandardWildcardWildcard
Website StagingYesYesYesYes
Server Resources4x More
Automated Backups1GB (free first year)5GB (free for the full duration)
Domain PrivacyFree first yearFree for the full duration
Protection PowerBasic (free for the full duration)Pro (free for the full duration)
Web Application FirewallFully Managed (included)

HostPapa Pros and Cons

ProsCons
Decades of Reliable Hosting: Customers praise web tools, tech support, and customer service for ten years.Focus on Invoicing: Customers find the website challenging for changes and updates.
Seamless Migrations: HostPapa smoothly transitions accounts with diligent support.Extra Verification Causes Delays: Additional payment verification steps delay order completion.
Responsive Technical Support: Support staff efficiently resolves technical issues and answers questions.Slow Technical Issue Resolution: Some customers wait days for fixes, like SSL certificate issues.
Competitive Pricing and Support: Customers appreciate the affordable pricing and excellent support.Pressure to Upgrade Plans: Reports of pressure to upgrade due to high resource usage.
Immediate Customer Service: Support solves problems quickly and guides customers through solutions.Migration Challenges: Some migrations cause site access problems and need fixes.
Direct Human Assistance: Customers receive direct help from knowledgeable staff without automated responses.Repeating Information: Customers sometimes repeat information to different technicians during support tickets.
Consistent Praise for Support: The support team consistently receives accolades for effectiveness and patience.Unintuitive Site Navigation: Navigating the backend for site updates can be confusing.
Not satisfied with Hostpapa? Here’s a list of great Hostpapa alternatives.

HostPapa Hosting Speed

GT Metrix TestTest 19 ValueTest 20 Value
Time to First Byte (TTFB)607 ms642 ms
Largest Contentful Paint (LCP)873 s913 s
Cumulative Layout Shift (CLS)0.150.2
Fully loaded time1.1 s1.2 s

7. A2 Hosting

A2 Hosting prioritizes speed, providing hosting services that deliver quick loading times for all kinds of websites. Their hosting is marked by fast Time to First Byte (TTFB) and Largest Contentful Paint (LCP) times, improving site speed, user experience, and SEO. Whether it’s for a personal blog or a busy e-commerce site, A2 Hosting boosts your online presence with its performance. This makes A2 Hosting a top pick for Malaysian web hosting.

A2 Hosting Pricing

PlansIntroductory Annual CostRegular Cost
Startup Plan$2.99/month$12.99/month
Drive Plan$5.99/month$15.99/month
Turbo Boost Plan$6.99/month$24.99/month
Turbo Max Plan$14.99/month$29.99/month

A2 Hosting Features

FeatureStartup ($2.99/mo)Drive ($5.99/mo)Turbo Boost ($6.99/mo)Turbo Max ($14.99/mo)
Websites1UnlimitedUnlimitedUnlimited
SSD Storage100 GBUnlimitedUnlimited NVMeUnlimited NVMe
Site MigrationFree & EasyFree & EasyFree & EasyFree & Easy
Automatic BackupsFreeFreeFree
PerformanceStandard2X ResourcesTurbo (Up To 20X Faster)Turbo (Up To 20X Faster) + 5X More Resources
Special FeaturesGrowth FeaturesGrowth Features, Turbo FeaturesGrowth Features, Turbo Features

A2 Hosting Pros and Cons

ProsCons
Agents Offer Great Support: Great customer support agents are there to help.Support Times Can Be Long: Addressing urgent “website down” reports takes time.
Support and Service Are Top-Notch: A2Hosting ensures uptime, speed, and quick support response.Prices Increase After Initial Term: Renewal rates are much higher, affecting long-term affordability.
Customer Service Is Quick and Helpful: Service is fast and genuinely assists customers.Resource Limit Alerts Cause Stress: Frequent notifications about reaching limits.
Hosting Is Reliable and Fast: Especially for WordPress/WooCommerce stores, performance is strong.Live Chat Responses Are Slow: Customers experience delays in getting responses on live chat.
Support Team Is Knowledgeable: Quick solutions to issues are provided efficiently.Security Concerns and Upselling Issues: Suggestions to pay for malware cleanup through affiliates raise concerns.
Service Quality Improves Continuously: Service has improved over the years, thanks to the support team.Support Sometimes Fails to Resolve Issues: Some issues remain unresolved despite multiple interactions.
Customer Experience Is Excellent: A2Hosting is praised as a top hosting provider.Communication and Resolution Can Be Problematic: Major problems with communication and issue resolution have been reported.
Look at our roundup of the best A2 Hosting alternatives.

A2 Hosting Hosting Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)157 ms152 ms
Largest Contentful Paint (LCP)433 ms397 ms
Cumulative Layout Shift (CLS)0.070
Fully loaded time531 ms418 ms

8. GoDaddy

GoDaddy offers a straightforward approach to website hosting, ensuring your site remains fast and reliably online. With 24/7 support, GoDaddy is ready to assist with any issues or questions you might encounter. The platform includes free security features and backups to safeguard your website. Catering to a wide variety of website needs, from small personal blogs to large corporate sites, GoDaddy combines competitive pricing with steadfast service, making it a solid hosting choice.

GoDaddy Pricing

PlansMonthly PricingIntroductory Annual CostRegular CostIntroductory 2-Year PlanRegular Cost
Economy Plan$11.99/month$6.99/month$9.99/month$6.99/month$8.99/month
Deluxe Plan$15.99/month$9.99/month$13.99/month$8.99/month$13.99/month
Ultimate Plan$21.99/month$14.99/month$17.99/month$13.99/month$17.99/month
Maximum Plan$29.99/month$21.99/month$24.99/month$19.99/month$24.99/month

GoDaddy Features

FeatureEconomy ($6.99/mo)Deluxe ($9.99/mo)Ultimate ($14.99/mo)Maximum ($21.99/mo)
Websites1102550
Databases102550100
NVMe Storage25 GB50 GB75 GB100 GB
ResourcesShared RAM and vCPUShared RAM and vCPUShared RAM and vCPUShared RAM and vCPU
Free DomainYes ($11.99/yr value)Yes ($11.99/yr value)Yes ($11.99/yr value)Yes ($11.99/yr value)
Microsoft 365 Mailboxes2 Free trial3 Free trial5 Free trial5 Free trial
SSL CertificateFree for 1 year ($99.99/yr value)Free, unlimited for all websitesFree, unlimited for all websitesFree, unlimited for all websites

GoDaddy Pros and Cons

ProsCons
Customers praise GoDaddy’s support team. They find the team helpful, knowledgeable, and accessible.Hidden costs can surprise users. Essential features often come with additional charges.
GoDaddy’s platform is easy to use. Beginners easily manage their hosting and websites.Interface can confuse users. Some find GoDaddy’s backend and interface unintuitive.
GoDaddy hosting is reliable. Users report good uptime and performance for their websites.Migration issues can be frustrating. Users sometimes face challenges migrating sites to GoDaddy.
Specialists are accessible. GoDaddy provides expert help for specific hosting issues.Domain transfers can be complex. Moving domains to or from GoDaddy sometimes poses challenges.
GoDaddy offers comprehensive solutions. They cater to a range of hosting needs from basic to advanced.Technical limitations may hinder users. Some find GoDaddy’s hosting limits their website’s potential.
Domain management is integrated. Setup and management of domains and hosting in one place is convenient.Email setup can be tricky. Setting up or managing email accounts sometimes requires extra support.
Many educational resources are available. GoDaddy helps users understand and use their hosting services better.Website performance can vary. Some experience slow loading times and inconsistent performance.
Here’s our list of GoDaddy alternatives.

GoDaddy Hosting Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)172 ms216 ms
Largest Contentful Paint (LCP)465 ms472 ms
Cumulative Layout Shift (CLS)0.070.00
Fully loaded time756 ms716 ms

9. HostGator

HostGator simplifies the website starting process with affordable hosting solutions that guarantee your site’s smooth operation and security. Available support around the clock ensures you have the help you need, whenever you need it. HostGator also offers complimentary security features and backups, ensuring your site’s safety. With its low pricing and reliable service, HostGator stands out as a smart hosting choice, offering a noteworthy alternative to other hosting providers like A2 Hosting.

Hostgator Pricing

PlansMonthly PricingIntroductory Annual CostRegular CostIntroductory 3-Year PlanRegular Cost
Hatchling Plan$15.99$4.95/month$11.99/month$3.75/month$9.99/month
Baby Plan$21.99$6/month$16.99/month$4.50/month$14.99/month
Business Plan$27.99$8.25/month$21.99/month$6.25/month$19.99/month

Hostgator Features

FeatureHatchling Plan ($4.95/mo)Baby PlanBusiness Plan
Websites123
SSD Storage10GB20GB40GB
SupportChat supportPhone & Chat supportPhone & Chat support
BandwidthUnmeteredUnmeteredUnmetered
EmailBasic email includedBasic email includedBasic email included
Free Domain 1st YearYesYesYes
Free SSL 1st YearYesYesYes
WordPress Pre-installedYesYesYes
Malware ScanningYesYesYes
Cloudflare CDNYesYes
Increased Performance2 vCPU’s3 vCPU’s
Additional BenefitsDaily Website Backup (Free 1st Year)

Hostgator Pros and Cons

ProsCons
File Manager and Email Portal are User-Friendly: Easily add new files and manage emails.More Tooltips Needed for New Users: Additional guidance could help users utilize the platform more effectively.
Reliable Hosting with Good Browser Compatibility: Hosting works well with Safari and Chrome, ensuring accessibility.Manual Website Migration is Challenging: The process can be time-consuming and may require support assistance.
Accessible and Helpful Customer Support: Real people are available to assist with issues, providing quality service.Unclear Information on Costs and Invoices: This can complicate financial management for users.
Ample Bandwidth and Flexibility for Tech-Savvy Users: Affordable pricing with great customer service for those willing to learn.Outdated Support Articles Can Lead to Confusion: Troubleshooting can become difficult without up-to-date information.
24/7 Customer Support for Technical Issues: Advanced help through tickets is available for complex problems.Support Not Comprehensive for Each Domain: Users must contact support separately for global issues affecting multiple domains.
Great Service and Knowledgeable Operators: Customer support is well-regarded for its effectiveness.New “My Account” Experience Can Be Confusing: Finding specific features or navigating the account can be challenging.
Excellent Service from Customer Support: Issues are resolved effectively, highlighting the quality of support.Difficulties with Website Live Status and Domain Name Changes: Alerts about critical domain changes can be confusing and hard to resolve.
Check out our guide to the top alternatives to HostGator.

Hostgator Hosting Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)195 ms178 ms
Largest Contentful Paint (LCP)421 ms406 ms
Cumulative Layout Shift (CLS)0.070
Fully loaded time650 ms465 ms

10. Namecheap

Namecheap facilitates easy and economical web hosting, keeping your website operational and swift. They provide around-the-clock support and complimentary security and backup services to safeguard your site. Namecheap is suited for websites of all sizes, offering low-cost hosting solutions without compromising on reliability or service quality. This makes Namecheap an excellent choice.

Namecheap Shared Hosting Pricing

PlansFirst Year PromoRegular Annual Cost
Stellar Plan$1.98/month$4.48/month
Stellar Plus Plan$2.98/month$6.48/month
Stellar Business Plan$4.98/month$9.48/month

Namecheap Features

FeatureStellar ($1.98/mo)Stellar Plus ($2.98/mo)Stellar Business ($4.98/mo)
Disk Space20 GB SSDUnmetered SSD50 GB SSD
File (Inode) Limit300,000300,000600,000
BandwidthUnmeteredUnmeteredUnmetered
Uptime100%100%100%
Hosted Domains3UnlimitedUnlimited
Parked DomainsUnlimitedUnlimitedUnlimited
Subdomains30UnlimitedUnlimited
BackupsTwice a WeekTwice a Week + Auto backupTwice a Week + Auto backup
Cloud StorageIncluded with EU datacenterIncluded with EU data centerIncluded with EU and US data center
Eco-friendlyAvailable with EU Data centerAvailable with EU Data centerAvailable with EU Data center
cPanel (Control Panel)YesYesYes
cPanel 2FAYesYesYes
FTP Users50UnlimitedUnlimited
Personal NameserversYes

Namecheap Pros and Cons

ProsCons
Exceptional Customer Support: Goes above and beyond to assist with installations and issues.Hosting for Scammers: Criticism for hosting scam and malware-infected websites.
Reliable Uptime and Performance: Ensures websites are accessible with minimal downtime.Blackmail and Theft Accusations: Some users report unethical practices like account suspension and domain theft.
Outstanding 24/7 Support: Fixes issues promptly, even if caused by the customer.Service Quality: Complaints about the slowest service and hidden fees.
Comprehensive Support: Solves problems in real-time with quick ticket resolutions.Resource Abuse Claims: Users report account suspension under the guise of “resource abuse.”
Patient and Helpful Assistance: Guides users through complex processes step by step.Privacy and Security Concerns: Allegations of selling personal information and dealing with scammers.
User-Friendly Interface: Streamlines website management with an intuitive control panel.Customer Service Variability: Mixed experiences with support quality and response times.
Efficient Domain Transfer Support: Assists seamlessly with domain transfers.Inadequate Verification Processes: Complaints about lack of domain buyer verification and anonymous payments.
Explore these alternatives to Namecheap if you’re seeking different options.

Namecheap Hosting Speed

GT Metrix TestTest 1 ValueTest 2 Value
Time to First Byte (TTFB)182 ms196 ms
Largest Contentful Paint (LCP)538 ms546 ms
Cumulative Layout Shift (CLS)0.070.00
Fully Loaded Time865 ms666 ms

About the author

Nicholas Prins

I'm the founder of Launch Space. We work with global companies helping them scale lead generation through SEO and content marketing. Head over to the homepage to find out more.

By Nicholas Prins