Zendesk Sell Pricing Explorer
Zendesk Sell Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
Users:
Billing:
Estimated cost: —
Key Takeaways
- Team: $19/user/mo (annual).
- Growth: $49/user/mo — most popular.
- Enterprise: $99/user/mo — advanced AI.
- Annual = 18% off vs monthly.
- 14-day trial — no free plan.
- Mid-market CRM: Cheaper than Salesforce, more than Freshsales.
Plans & Prices
| Plan | From | Min Users | Scope |
|---|---|---|---|
| Team | $19/user/mo | 3 | Pipeline, email |
| Growth | $49/user/mo | 3 | Automation, forecasting |
| Enterprise | $99/user/mo | 3 | AI, custom objects |
Competitor Comparison
Plan:
Billing:
Users:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Zendesk Sell | Growth | $49/user | — |
| Salesforce | Essentials | $25/user | — |
| HubSpot | Sales Hub Pro | $90/user | — |
| Pipedrive | Professional | $49/user | — |
| Freshsales | Pro | $39/user | — |
Gotchas
- Min 3 users on all plans.
- Add-ons: Reachout, AI — $15–$50/user/mo.
- No free tier — 14-day trial only.
Average Ratings
G2 Rating: 4.3 / 5 (1,100+ reviews)
Capterra: 4.4 / 5 (900+ reviews)
Based on verified reviews as of 2025.
Common Complaints
- Reporting less flexible than Salesforce.
- Mobile app sync issues.
- Add-ons get expensive fast.
Common Praises
- Intuitive pipeline UI.
- Strong email & call tracking.
- Seamless Zendesk Support integration.
Plans & Prices
| Plan | From | Min Users | Scope |
|---|---|---|---|
| Team | $19/user/mo | 3 | Pipeline, email |
| Growth | $49/user/mo | 3 | Automation, forecasting |
| Enterprise | $99/user/mo | 3 | AI, custom objects |