Userpilot Pricing Explorer
Userpilot Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
MAU:
Billing:
Estimated cost: —
Key Takeaways
- Growth: $249/mo for 2.5k MAU.
- MAU-based pricing — not per user.
- Annual = 2 months free (~16.7% off).
- Free plan: 1k MAU, basic flows.
- Enterprise: Custom, SSO, SLA.
- Value leader: Cheaper than Pendo at scale.
Plans & Prices
| Plan | From | Included MAU | Overage |
|---|---|---|---|
| Free | $0 | 1,000 | N/A |
| Growth | $249/mo | 2,500 | $0.10/MAU |
| Enterprise | Custom | Unlimited | Included |
Competitor Comparison
Plan:
Billing:
MAU:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Userpilot | Growth | $249 + $0.10/MAU | — |
| Pendo | Growth | $1,000+/mo | — |
| Appcues | Essentials | $249 + $0.15/MAU | — |
| Chameleon | Growth | $279/mo | — |
| WalkMe | Standard | Custom | — |
Gotchas
- MAU = unique users seen in app (not sessions).
- Overage at $0.10/MAU (Growth only).
- Enterprise required for SSO, SLA, dedicated CSM.
Average Ratings
G2 Rating: 4.6 / 5 (420+ reviews)
Capterra: 4.7 / 5 (180+ reviews)
Based on verified reviews as of 2025.
Common Complaints
- MAU counting can surprise at scale.
- Advanced analytics limited on Growth.
- Support response slower on lower tiers.
Common Praises
- Fast no-code in-app experience builder.
- Strong NPS & survey tools.
- Best value in product adoption.
Plans & Prices
| Plan | Base Price | Included MAU | Overage | Retention |
|---|---|---|---|---|
| Free | $0 | 1,000 | N/A | Limited |
| Growth | $249/mo | 2,500 | $0.10/MAU | Full |
| Enterprise | Custom | Unlimited | Included | Custom |