Smile.io Pricing Explorer
Smile.io Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
Monthly Orders:
Billing:
Estimated cost: —
Key Takeaways
- Free plan — up to 250 orders/mo.
- Starter: $49/mo base + $0.50/order over 500.
- Growth: $199/mo + $0.25/order over 1,000.
- Annual = 2 months free (~16.7% off).
- Enterprise: Custom flat rate, 24/7 support.
- Shopify-native: Best-in-class POS & checkout.
Plans & Prices
| Plan | Base/mo | Overage | Included Orders |
|---|---|---|---|
| Free | $0 | N/A | 250 |
| Starter | $49 | $0.50/order | 500 |
| Growth | $199 | $0.25/order | 1,000 |
| Enterprise | Custom | Flat | Unlimited |
Competitor Comparison
Plan:
Monthly Orders:
Billing:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Smile.io | Growth | $199 + $0.25/order | — |
| Yotpo | Powerhouse | $399 flat | — |
| LoyaltyLion | Classic | $299 + $0.30/order | — |
| Gorgias Rewards | Pro | $250 flat | — |
| Rise.ai | Pro | $199 + $0.40/order | — |
Gotchas
- Overage fees kick in above included orders.
- Enterprise required for 5,000+ orders/mo.
- Free plan limits: no custom rewards, no POS.
Average Ratings
G2 Rating: 4.6 / 5 (314+ reviews)
Capterra: 4.7 / 5 (280+ reviews)
Based on verified reviews as of 2025.
Common Complaints
- Overage fees add up at high volume.
- Free plan lacks VIP tiers.
- Reporting not as deep as Yotpo.
Common Praises
- Best-in-class Shopify POS sync.
- Checkout extensions boost conversions.
- 48% avg CLV lift for members.
Plans & Prices
| Plan | Base/mo | Overage | Included Orders |
|---|---|---|---|
| Free | $0 | N/A | 250 |
| Starter | $49 | $0.50/order | 500 |
| Growth | $199 | $0.25/order | 1,000 |
| Enterprise | Custom | Flat | Unlimited |