Heap Pricing Explorer
Heap Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
Sessions/mo:
Billing:
Estimated cost: —
Key Takeaways
- Free tier: 10k sessions/mo forever.
- Pro starts at $12k/yr for 1M sessions.
- Volume-based: Price scales with sessions, not users.
- Annual = 2 months free (~16.7% off).
- Add-ons: $3k–$15k/yr (Autocapture, Data Science).
- Premium analytics: More than Mixpanel, less than Amplitude.
Plans & Prices
| Plan | From | Included Sessions | Overage |
|---|---|---|---|
| Free | $0 | 10k/mo | N/A |
| Growth | $3,600/yr | 100k/mo | $0.90/1k |
| Pro | $12,000/yr | 1M/mo | $0.60/1k |
| Premier | Custom | 10M+/mo | Custom |
Competitor Comparison
Plan:
Billing:
Sessions/mo:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Heap | Pro | $12k/yr + $0.60/1k over | — |
| Amplitude | Growth 1M | $995/mo + $0.50/1k over | — |
| Mixpanel | Growth 1M | $833/mo (annual) | — |
| Pendo | Growth 1M | $1,200/mo (annual) | — |
| FullStory | Pro 1M | $1,500/mo (annual) | — |
Gotchas
- Free tier limited to 1 app, no historical data.
- Autocapture only on Pro+; Growth uses manual events.
- Overages billed monthly — can spike with traffic.
Average Ratings
G2 Rating: 4.4 / 5 (1,500+ reviews)
Capterra: 4.5 / 5 (320+ reviews)
Based on verified reviews as of 2025.
Common Complaints
- Slow data processing on Growth.
- Autocapture can bloat session count.
- Pricing opaque until quote.
Common Praises
- Zero-code autocapture saves setup time.
- Retroactive analysis on all events.
- Strong session replay & rage clicks.
Plans & Prices
| Plan | Annual Price | Included Sessions | Overage Rate |
|---|---|---|---|
| Free | $0 | 10k/mo | Blocked |
| Growth | $3,600 | 100k/mo | $0.90/1k |
| Pro | $12,000 | 1M/mo | $0.60/1k |
| Premier | Custom | 10M+/mo | Custom |
Volume discounts: 5M+ → $0.40/1k; 10M+ → $0.30/1k (Premier).