Close CRM Pricing Explorer

Close CRM Pricing Explorer

Close CRM Pricing Explorer

Compare plans, estimate costs, and benchmark against competitors.

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Cost Estimator

Plan:
Users:
Billing:

Estimated cost: —

Key Takeaways

  • Starter: $29/user/mo (billed annually) or $35/user/mo monthly.
  • Professional: $59/user/mo (annual) or $69/user/mo monthly.
  • Enterprise: $99/user/mo (annual) or $119/user/mo monthly.
  • Annual billing saves ~15% (equivalent to 1.8 months free).
  • Free plan includes 1 user, basic features.
  • Per-user pricing — scales linearly with team size.

Plans & Prices

PlanMonthlyAnnual (mo avg)Users
Free$0$01
Starter$35/user$29/userUnlimited
Professional$69/user$59/userUnlimited
Enterprise$119/user$99/userUnlimited

Competitor Comparison

Plan:
Billing:
Users:
ToolMapped tierPricing basisMonthly cost
CloseStarter$35/user
HubSpotSales Hub Starter$20/user
PipedriveEssential$14.90/user
SalesforceEssentials$25/user
Zoho CRMStandard$14/user

Gotchas

  • No minimum user count — but Free plan limited to 1 user.
  • Calling & SMS are pay-as-you-go (not included in base price).
  • Enterprise includes dedicated success manager & custom terms.

Average Ratings

G2 Rating: 4.7 / 5 (1,300+ reviews)

Capterra: 4.7 / 5 (900+ reviews)

Based on verified reviews as of 2025.

Common Complaints

  • Limited marketing automation (focus is sales).
  • Calling/SMS costs add up quickly for high-volume teams.
  • Reporting less flexible than Salesforce.

Common Praises

  • Fast, intuitive interface — reps love it.
  • Best-in-class calling & Power Dialer.
  • Excellent support & onboarding.

Plans & Prices

PlanMonthlyAnnual (mo avg)Users
Free$0$01
Starter$35/user$29/userUnlimited
Professional$69/user$59/userUnlimited
Enterprise$119/user$99/userUnlimited

Add-ons

Add-onWhat it doesImpact on priceBest for
Calling (US/CAN)VoIP calling from CRM$0.02–$0.04/minInside sales teams
SMSText messaging$0.01–$0.02/msgHigh-touch outreach
Power DialerAutomated dialingIncluded in Pro+Outbound SDRs
Custom ObjectsCustom data modelsIncluded in EnterpriseComplex sales processes

When to buy

  • High call volume (>500/min mo).
  • Need SMS for follow-ups.
  • Custom workflows beyond leads/opps.

When to skip

  • Email-only sales teams.
  • Small teams (
  • Simple deal tracking.

Tip: Monitor usage monthly — calling/SMS can exceed subscription cost.

Usage & Limits

MeterThresholdsHow pricing changesControl tactic
UsersNo minimumPer-user pricingDeactivate inactive reps.
API calls10,000/hr (all plans)Throttle or contact supportCache responses, batch syncs.
Email sendsUnlimitedN/AUse templates + sequences.
Calling/SMSPay-as-you-goPer-minute/messageSet user caps in settings.