Capsule CRM Pricing Explorer
Capsule CRM Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
Users:
Billing:
Estimated cost: —
Key Takeaways
- Free plan: 250 contacts, 50MB storage, 2 users.
- Professional: $18/user/mo (annual) or $21/user/mo monthly.
- Teams: $36/user/mo (annual) or $42/user/mo monthly.
- Annual saves ~14% (1.7 months free).
- No minimum users — scales from 1 user.
- Storage & contacts scale with plan tier.
Plans & Prices
| Plan | Monthly | Annual (mo avg) | Users | Contacts | Storage |
|---|---|---|---|---|---|
| Free | $0 | $0 | 2 | 250 | 50MB |
| Professional | $21/user | $18/user | Unlimited | 50,000 | 10GB |
| Teams | $42/user | $36/user | Unlimited | 100,000 | 100GB |
Competitor Comparison
Plan:
Billing:
Users:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Capsule | Professional | $21/user | — |
| Zoho CRM | Standard | $14/user | — |
| Pipedrive | Essential | $14.90/user | — |
| Less Annoying CRM | Standard | $15/user | — |
| Streak | Pro | $49/user | — |
Gotchas
- Free plan: 2 users max, no custom fields.
- Storage caps hard — no overage.
- Teams plan required for task automation & sales pipelines.
Average Ratings
G2 Rating: 4.5 / 5 (320+ reviews)
Capterra: 4.5 / 5 (180+ reviews)
Based on verified reviews as of November 2025.
Common Complaints
- Mobile app lacks offline sync.
- No built-in email marketing.
- Reporting basic on Professional.
Common Praises
- Super simple & intuitive UI.
- Best-in-class for small teams (
- Excellent Gmail & Outlook integrations.
Plans & Prices
| Plan | Monthly | Annual (mo avg) | Users | Contacts | Storage |
|---|---|---|---|---|---|
| Free | $0 | $0 | 2 | 250 | 50MB |
| Professional | $21/user | $18/user | Unlimited | 50,000 | 10GB |
| Teams | $42/user | $36/user | Unlimited | 100,000 | 100GB |