Aircall Pricing Explorer
Aircall Pricing Explorer
Compare plans, estimate costs, and benchmark against competitors.
Cost Estimator
Plan:
Users:
Billing:
Estimated cost: —
Key Takeaways
- Essentials: $40/mo for 3 users (min).
- Professional: $50/mo for 3 users (min).
- Users drive cost — per license.
- Annual = 25% off (monthly avg).
- Add-ons: $9–$15/user/mo + usage.
- Call center leader: More than RingCentral for SMBs, less than Genesys.
Plans & Prices
| Plan | From | Min Users | Key Features |
|---|---|---|---|
| Essentials | $40/mo | 3 | Basic calling, SMS, integrations |
| Professional | $50/mo | 3 | Advanced analytics, power dialer |
| Custom | Custom | 25 | SLA, SSO, unlimited analytics |
Competitor Comparison
Plan:
Billing:
Users:
| Tool | Mapped tier | Pricing basis | Monthly cost |
|---|---|---|---|
| Aircall | Essentials | $40 for 3 users | — |
| Nextiva | Essential | $18.95/user | — |
| CloudTalk | Starter | $25/user | — |
| RingCentral | Core | $20/user | — |
| JustCall | Team | $19/user | — |
Gotchas
- Minimum 3 users on Essentials/Professional.
- Add-ons (e.g., AI Assist) add $9–$15/user/mo.
- International calls: Custom rates, not included.
Average Ratings
G2 Rating: 4.4 / 5 (1,350+ reviews)
Capterra: 4.5 / 5 (1,200+ reviews)
Based on verified reviews as of 2025.
Common Complaints
- Expensive add-ons inflate costs.
- Support wait times on lower plans.
- Pricier than basic VoIP options.
Common Praises
- Seamless CRM integrations (100+).
- Easy setup, no hardware needed.
- Strong for sales/support teams.
Plans & Prices
| Plan | From | Min Users | Key Features |
|---|---|---|---|
| Essentials | $40/mo | 3 | Basic calling, SMS, 100+ integrations, IVR, recording |
| Professional | $50/mo | 3 | All Essentials + advanced analytics, power dialer, Salesforce CTI |
| Custom | Custom | 25 | All Professional + SLA, SSO, custom onboarding |